Role OverviewAs a Claims Manager, you will lead and support a dedicated claims team, strengthen day-to-day operations, and help deliver exceptional service to clients and partners. This role is primarily in-office, with the opportunity to work from home up to two days per week after completing training.
What You Will Do
Responsibilities include team leadership, performance management, quality assurance partnership, document management, workload distribution, file management, subject matter expertise, claim tracking, claim reporting, process improvement, service delivery, relationship building, and carrier and broker relations.
Why It Might Be a Fit
We are looking for a collaborative leader who enjoys developing people, improving processes, and creating a positive client experience. Required qualifications include 2+ years of management experience, a passion for leading, coaching, and developing others, and proficiency in Microsoft Office programs.
Requirements
- 2+ years of management experience
- Passion for leading, coaching, and developing others
- Proficiency in Microsoft Office programs (Excel, Outlook, SharePoint, Teams)
- Strong team skills and ability to work cooperatively and respectfully with staff members and business partners
- Strong organizational and multitasking skills
- Ability to communicate clearly, professionally, and thoughtfully with internal and external partners
- Strong attention to detail, follow-through, and a demonstrated sense of urgency
- Supportive, solutions-oriented leadership style with a commitment to helping the team and business succeed
Benefits
- Comprehensive benefits package
- Generous Paid Time Off (PTO)
- Paid holidays
- Annual bonus program
- Flexible work arrangement (in-office with hybrid flexibility and scheduling options)
- Continual learning and growth opportunities
- Leadership impact and opportunities to make a meaningful difference
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