Self-Pay Credit Specialist

UMass Memorial Medical Center
Worcester, MA
Category Finance
Job Description
Role Overview

Responsible for reviewing, researching and resolving self-pay credit accounts for both hospital and physician accounts. Works assigned workqueues within established protocols.

What You Will Do

Reviews and researches the processing of self-pay credit balances, requests refunds where necessary, applies credit balances to existing outstanding balances, and troubleshoots credit files going to the bank.

Why It Might Be a Fit

Requires three years of relevant work experience, knowledge of third party insurance and medical terminology, and computer skills. Must be able to work independently and withstand pressure when dealing with the public, physicians/clinic and staff.

Requirements

  • High School diploma
  • Three years of relevant work experience
  • Knowledge of third party insurance and medical terminology
  • Computer skills

Benefits

  • Signing bonus
  • Healthcare
  • PTO
  • Retirement
  • Learning budget
  • Parental leave
  • Wellness
  • Remote flexibility
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