Role OverviewThe Administrator role at Everstory is multi-faceted with the ability to learn multiple parts of the business while supporting our customers and team members. In this position, no two days will be the same. You will be responsible for creating a customer focused environment with every interaction you have through answering phones, scheduling appointments, helping on-board team members and assisting your locations leadership team.
What You Will Do
Responsibilities include contract processing, banking duties, cemetery daily processing, selling at need and pre-need business, entering and tracking sales, file maintenance, human resources, accounts payable, accounts receivable, deeds and certificates, work and memorial orders, and reporting.
Why It Might Be a Fit
This position requires excellent customer service skills, optimal interpersonal skills, proficiency in organizational skills, ability to multitask efficiently, and effective time management. The ideal candidate will possess a valid state driver's license, have access to a personal vehicle, and be available to work some holidays, evenings, and weekends as needed.
Requirements
- Multi-Line phone skills
- Filing skills (Alphabetically)
- Ability to type 40 words per minute with minimal errors
- Data entry skills
- Basic math and computer skills
- Word processing (Word) and spreadsheet (Excel) applications or Google equivalents
- Ability to abide by all company policies
- Keep all employee and customer information confidential
- Excellent customer service skills
- Optimal interpersonal skills
- Proficient organizational skills
- Ability to multitask efficiently
- Work well independently or as part of a team
- Ability to effectively and quickly complete tasks and assignments and meet deadlines
- Valid state driver's license
- Personal vehicle for some locations
- High School equivalency
- Minimum of one-year experience in administration or customer service
Benefits
- Medical, Dental, Vision, Life, AD&D and STD Insurance
- Tuition Reimbursement
- Anniversary Award for each year of service
- Career Advancement and Training - Aspiring Managers Program
- Everstory Cares - Employee Assistance Fund
- Legend Award Program
- Funeral and Cemetery Benefits
- Employee Referral Bonus
- 401k with Company Match
]]>