Selling and Support Captain, Brunswick Square - Full Time

Macy's
Brunswick, NJ
Category Customer Service
Job Description
Macy's is seeking a full-time Selling and Support Captain to be a brand advocate and lead colleagues in delivering exceptional customer service. The role involves driving results through promotions and Omni selling, requiring strong communication and problem-solving skills. Advancement opportunities include Personal Stylist or Sales and Customer Experience Manager.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays
  • Proficient in communicating effectively with customers and providing clear direction to colleagues
  • Self-starter in adapting quickly to changing customer expectations and needs
  • Resourceful and able to adapt quickly to changing priorities
  • High school diploma or equivalent
  • 1-2 years of direct retail experience preferred

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Paid holidays
  • Career development opportunities
  • Community volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Employee Assistance Program
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