Senior Account Executive, Client Success

Contributes to the development of nonprofit clients' strategy and creates campaigns to acquire, cultivate, solicit, and retain donors. Leads internal campaign planning meetings and presents to clients. Ensures campaign quality, timelines, and accuracy of deliverables.

What You Will Do

Writes and presents strategic briefs, QC's artwork, manages campaign-level costs, monitors changes in scope and priorities, and manages the creative and budget approval process with the client.

Why It Might Be a Fit

Manages multiple projects, adapts to change, and prioritizes opportunities. Demonstrates strong data fluency, can independently manage complex campaign data workflows, and reports results clearly and succinctly.

Requirements

• Four to five years of direct marketing fundraising experience with nonprofit clients
• Agency experience is highly desirable
• Project Management/project management software experience preferred – particularly experience with Workfront
• Experience with NetSuite is a plus
• Bachelor’s degree (B.A. or B.S.) or equivalent from an accredited college or university
• Strong experience in direct response marketing and/or fundraising and in-depth understanding of the direct response process, workflow, and project management best practices
• Experience with marketing for nonprofits, and strong expertise in direct mail
• Ability to adapt to change and prioritize constantly shifting opportunities, solving problems as they arise
• Ability to monitor and accurately project campaign performance and use past results to drive future strategy
• Demonstrates strong data fluency and can independently manage complex campaign data workflows
• Familiarity with using models to drive audience segmentation
• Ability to report on results clearly and succinctly
• Ability to handle multiple complex projects in a deadline-driven environment; a resourceful self-starter who can take initiative and follow through on projects
• Attention to detail and strong organizational/project management skills
• Commitment to delivering error-free work and high-quality customer service to clients
• Friendly, customer-service-oriented attitude
• Strong written and verbal communication skills
• Proficiency with Microsoft Word, Excel, and PowerPoint and basic understanding of analytics

Benefits

• Comprehensive healthcare
• Paid holidays
• Generous paid time off