Senior Account Manager- Attachments

The Senior Account Manager- Attachments will own accountability for customer relationships, providing tactical leadership and management for all aspects of parts, components, and services delivered to distributors and major accounts. This role will participate in total life cycle improvement and recognize opportunities for process improvement to ensure an integrated delivery system that meets customer requirements, minimizing downtime while maximizing the customer experience.

What You Will Do

Key job responsibilities include being the key contact person for assigned dealer and customer accounts, maintaining a trusting business relationship, ensuring dealer and external customer expectations are met, developing contingency plans for addressing critical shortages, and representing the corporate view in supporting and enabling the consistent application of all processes, policies, and guidelines.

Why It Might Be a Fit

To be successful in this role, you will need to have a proven ability to establish strong relationships with key stakeholders, both internally and externally, and a strong ability to communicate at multiple levels. You will also need to be a strategic thinker with the ability to see opportunities and convert them into added value proposals for our clients.

Requirements

• General Heavy Equipment and attachment specific knowledge
• Basic mechanics, hydraulics, and electric knowledge
• 5+ years of parts and/or operations experience in a leadership role
• Proven and demonstrated ability to establish strong relationships with key stakeholders
• Proven and demonstrated leadership skills with a strong ability to communicate at multiple levels
• Strategic thinker with a strong ability to see opportunities and convert them into added value proposals for our clients
• Superior interpersonal and communication skills with ability to connect with a variety of stakeholders at multiple levels
• SAP and solid MS office skills (Word, Excel, PowerPoint, Project)

Benefits

• Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
• 401k and/or employee savings programs
• Employee time off (vacation and designated holidays)
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs