Senior Account Manager

Alera Group is looking for a Senior Account Manager. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team – joining us may be the perfect fit for you!

Alera Group was founded in 2017 and has grown to become the 14th largest broker of US business. We are passionate about our clients’ success in the areas of Employee Benefits, Property and Casualty Insurance, Retirement Plan Services, and Wealth Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

• Analyze commercial accounts to assess coverage, limits, and exposures, and provide informed recommendations to clients.
• Build and maintain strong client relationships to ensure service expectations and ongoing needs are consistently met.
• Collect and evaluate client information and prepare applications for new and renewal coverage for submission to the Marketing Department.
• Develop and present client proposals tailored to individual coverage needs, pricing, and risk profiles.
• Process all transactions for assigned accounts, including applications, certificates of insurance, invoices, and related documentation.
• Conduct business with an understanding of the company’s financial performance, profitability, and strategic objectives.
• Stay current on industry trends, market changes, and regulatory updates to proactively support business and profit goals.
• Collaborate closely with Producers and internal team members to deliver comprehensive client service, marketing, and renewal support in alignment with Alera Group’s best practices and standard operating procedures.
• Oversee the execution and completion of all transactions, documentation, and internal processing for assigned accounts.
• Serve as the primary liaison between clients and insurance carriers to resolve complex or escalated service issues requiring advanced policy interpretation and professional judgment; negotiate with underwriters and carriers as needed.
• Maintain responsibility for account retention and overall client satisfaction within the assigned book of business.
• Provide guidance, training, and mentorship to Assistant Account Managers and Technical Assistants as needed.
• Participate in industry-related continuing education and professional development programs to maintain expertise and licensing requirements.
• Perform additional duties and special projects as assigned.

• 3+ years of insurance industry experience

• 1+ years of experience at the Account Manager level (preferred)

• Active Property & Casualty (P&C) Agent’s License in applicable state(s)

• Industry-related certifications expected

• Bachelor’s degree preferred, or equivalent relevant experience

This job requires presence in the office on a hybrid schedule as agreed with the manager.

Alera Group offers comprehensive benefits to our colleagues, including medical, dental, life and disability insurance, 401k, generous paid time off and much more.

Salary range is $38 to $40 per hour based on experience.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

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