Senior Account Manager

Teracloud
Boston, MA
Category Accounting
Job Description
We're looking for a strategic, relationship-focused Senior Account Manager to support and grow a portfolio of software enterprise accounts across North America.

Requirements

  • 3+ years in customer success, account management, or client relations in enterprise software
  • Experience with enterprise software solutions and/or software services
  • Experience with B2B enterprise accounts and recurring-revenue models
  • Strong communication, negotiation, and relationship-building skills
  • Ability to work cross-functionally and manage complex customer environments
  • Tech-savvy, with CRM experience (HubSpot, NetSuite)
  • Fluent English; if you speak Chinese, Portuguese or Spanish it is a plus
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