Senior Account Manager, Retail Media

As a Senior Account Manager, Retail Media, the successful candidate will be a strategic, hands-on retail media expert responsible for managing day-to-day client relationships and ensuring campaign strategy, execution, and optimization are aligned to broader client business goals.

What You Will Do

The successful candidate will have a proven track record of managing retail search campaigns across endemic retail platforms, aligning campaign strategy with client business objectives, and applying strong in-platform expertise and performance analysis to identify opportunities and drive meaningful client outcomes.

Why It Might Be a Fit

The successful candidate will have a strong understanding of retail media measurement, including incrementality, closed-loop attribution, and platform-specific analytics capabilities, as well as experience with retail media management platforms and commerce media strategy.

Requirements

• Minimum of 3 years of hands-on experience managing retail search across endemic platforms such as Amazon, Walmart Connect, Roundel, or similar
• Exposure to or experience managing upper-funnel retail-focused programmatic buying such as Amazon DSP, Walmart DSP, or Trade Desk retail partnerships
• Strong understanding of retail media measurement, including incrementality, closed-loop attribution, and platform-specific analytics capabilities like Amazon Marketing Cloud
• Demonstrated experience with retail media management platforms such as Pacvue, Skai, Stackline, or similar
• Familiarity with commerce media strategy and retail partnerships
• Experience contributing to new business pitches, account audits, or practice development initiatives
• Ability to translate complex retail media concepts and performance data into clear, strategic narratives for clients and stakeholders
• Strong project management, organizational, and prioritization skills
• Excellent communication, collaboration, and presentation skills
• Proven ability to manage client expectations and build trusted client relationships
• Experience mentoring, training, or supporting the development of junior team members
• Demonstrated ability to work independently, adapt to changing priorities, and proactively identify solutions
• Impeccable attention to detail and commitment to operational excellence
• Commitment to following Croud best practices around Croudie usage, tool and automation integration, and SOW SLAs

Benefits

• PTO/Vacation: 20 days vacation a year 12 public holidays observed
• Public Holidays: 12 days observed
• Sick Days: 7 days annually
• Summer Fridays: Early finishes from Memorial Day to Labor Day
• Bereavement Leave: Paid time off for personal loss
• Parental Leave: Enhanced leave plus FMLA through NY state
• 401(k) Savings Plan: 100% on contribution up to 4%
• Sales commission incentives
• Recruitment referral bonus
• Pre-tax commuter benefits
• Full Paid Medical Insurance for Employee Only (including dental and vision)
• Dependent contribution to Medical, dental and vision coverage
• Employer paid life insurance coverage
• Monthly gym membership stipend
• Access to personalized health guidance via Health Advocate
• Free Citi bike membership
• Membership to TalkSpace (Mental Health Support)
• Hybrid workspace support - home office setup is provided
• Agile working policy
• Complimentary access to fruit, cereals, snacks, soft drinks, tea, and coffee