Role OverviewThe Senior Administrator will provide technical support to Desktop PCs, Laptops, Tablets, Smart Phones, Desk telephony, AV equipment, Comms room devices/activities, desk cabling, Software installation and troubleshooting. The role requires a high level of customer satisfaction and strong communication skills.
What You Will Do
The Senior Administrator will perform fault diagnostics, delivery user requirements, and maintain standards and SLAs. They will also troubleshoot issues with end-user devices, deploy or redeploy OS images and builds, and perform routine technology health checks.
Why It Might Be a Fit
The ideal candidate will have a diverse skill set, be able to address a wide range of issues independently, and meet all Service Levels specified. They will also be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment.
Requirements
- Minimum of 1-3 Year Experience
- Ability to travel to remote locations
- Capable of installing, removing, maintaining, monitoring and inventorying vehicle technology
- Must possess a diverse skill set that enables them to address a wide range of issues independently
- Meet all Service Levels specified and be able to support and meet the requirements specified in the relevant Job Profile and/or their Contingent Person's Assignment
Benefits
- medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance
- employee assistance program
- 401(k) retirement plan
- 10 days of paid time off per year
- 10 paid holidays per year
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