Role OverviewThe Senior Administrator (Support & Operations) will assist the technical team and vendors with hardware issues in the datacenter, update and share inventory with customers, and support technical teams remotely. This role requires hands-on experience working in data centers, knowledge of devices, and customer management skills. The ideal candidate will have good communication skills and be flexible with working hours/shifts.
What You Will Do
Assist the technical team and vendors with hardware issues in the datacenter, update and share inventory with customers, and support technical teams remotely.
Why It Might Be a Fit
The ideal candidate will have hands-on experience working in data centers, knowledge of devices, and customer management skills. Good communication skills and flexibility with working hours/shifts are also required.
Requirements
- Hands-on experience working in data centers
- Knowledge of devices
- Customer management skills
- Good communication skills
- Flexibility with working hours/shifts
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Pharmacy insurance
- Life insurance
- Accidental death & dismemberment insurance
- Disability insurance
- Employee assistance program
- 401(k) retirement plan
- 10 days of paid time off per year
- 10 paid holidays per year
- Performance-based bonuses
- Need-based leave with no designated number of leave days per year
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