Senior Advisor to the VP of Bronx PHO

The Senior Advisor to the VP of Bronx PHO will assist in the supervision and operations of administrative and tenancy functions within Property Management Operations, including Neighborhood Administrators, Property Managers, Housing Assistants, and related staff. The Senior Advisor will participate in the day-to-day management of administration and tenancy functions within Property Management Operations, undertaking direct measures on behalf of the Bronx VP of PHO to improve quality of service and production levels; improve resident communications, resolve staffing, budgetary and procurement issues; liaise and collaborate with the Public Housing Tenancy Administration (PHTA) departments and the Law Department, address specific resident tenancy issues; develop and track strategic priorities on matters such as rent collection, lease enforcement, and resident accountability; assist in the response to external inquires and requests; assist in emergency response actions; attend resident and other public meetings as necessary, and aid in addressing all other ad hoc day-to-day tasks associated with a large, complex organization such as NYCHA.

What You Will Do

The responsibilities of the Senior Advisor to the VP of Bronx PHO include, but are not limited to the following: Work closely with the VP of Bronx PHO to manage day-to-day administrative and tenancy functions; Develop, implement, and track VP of Bronx PHO priority projects and initiatives regarding resident communication, rent collection, annual and interim recertifications, non-payment and termination court cases, compliance with Section 8 and other programs, customer service in Property Management Offices, transfers and reasonable accommodations, relocations and vacancies, including deceased tenants, family partnership referrals, rent calculation, remaining family member and grievance processes, responses to external departments and stakeholders (such as HUD) and other administrative and tenancy function.

Why It Might Be a Fit

The ideal candidate will have a strong background in property management, with experience in supervising a large staff of property management agents and/or housing development specialists, and requiring independent decision-making concerning program management or planning, allocation of resources and the scheduling and assignment of work. The candidate will also have excellent communication and interpersonal skills, with the ability to work effectively with residents, elected officials, partner agencies, employees, and civic groups.

Requirements

• A four-year high school diploma or its educational equivalent
• Six years of satisfactory, full-time, progressively responsible experience in real property management
• At least 18 months of experience in a managerial capacity involving the supervision of a large staff of property management agents and/or housing development specialists
• Independent decision-making concerning program management or planning, allocation of resources and the scheduling and assignment of work
• Experience in building construction or renovation; management of residential, commercial, industrial, or waterfront properties, including both renting and operating; or site management in connection with housing or with reconstruction/rehabilitation projects
• Supervision of receivership, tenant relocation and anti-abandonment work in housing and other properties, and buildings owned, managed, to be acquired by the City, or at risk of being abandoned
• Building maintenance experience

Benefits

• Choice of medical coverage plans
• Deferred compensation plans
• Defined pension benefit plan as a member of the New York City Employees’ Retirement System (NYCERS)