Senior Associate, Client Operations

Hightower
Cleveland, OH
Job Description
Role Overview

The Senior Associate, Client Operations is responsible for providing primary service and operational support to a designated group of advisors while ensuring a seamless client experience.

What You Will Do

Provide primary service coverage and operational support for a designated group of 5-8 financial advisors, facilitate new client onboarding, and process client servicing requests.

Why It Might Be a Fit

The ideal candidate will have 3+ years of experience in client service, operations, wealth management, or a related field, and a passion for delivering exceptional client and advisor experiences.

Requirements

  • 3+ years of experience in client service, operations, wealth management, or a related field
  • Passion for delivering exceptional client and advisor experiences
  • Familiarity with Hightower's core custodians and account servicing processes preferred

Benefits

  • Coverage on the first day of employment for medical, dental, and vision insurance
  • Paid parental leave
  • Flexible PTO plan
  • 401k matching plan
  • HSA employer contributions
  • Student loan assistance
  • Pet insurance
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