Role OverviewExecutes the defined Customer Success strategy for a select group of end-users within a specific product segment. Proactively seeks opportunities to create value for the customer and for LSEG. Cultivates customer relationships with many different personas.
What You Will Do
Determines root cause of internal and external problems and developing solutions that strengthen relationships between parties. Provides valuable customer insights to internal product and account teams. Develops uniquely strong customer loyalty.
Why It Might Be a Fit
Requires negotiation & influence, problem solving, commercial acumen, customer centric sales, and domain expertise. Possesses broad knowledge of how businesses work and deep customer knowledge.
Requirements
- Negotiation & influence
- Problem solving
- Commercial acumen
- Customer centric sales
- Domain expertise
Benefits
- Annual Wellness Allowance
- Paid time-off
- Medical
- Dental
- Vision
- Flex Spending & Health Savings Options
- Prescription Drug plan
- 401(K) Savings Plan
- Company match
- Basic life insurance
- Disability benefits
- Emergency backup dependent care
- Adoption assistance
- Commuter assistance
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