Role OverviewAs a dedicated Sr. Field Auto Appraiser, you will investigate, negotiate, evaluate, and appraise vehicle damage claims for both repairable and total loss vehicles to ensure estimate accuracy in compliance with state laws and regulations. Accountable for delivering exceptional member service through setting appropriate expectations, proactive communications, advice, and empathy.
What You Will Do
Evaluates and appraises highly complex auto physical damage claims, investigates claim damages, reviews facts of loss and vehicle damage, and maintains accurate and current claim file documentation throughout the claims process for complex claims.
Why It Might Be a Fit
Requires advanced knowledge of P&C insurance industry products, services, contracts, and internal processes/systems/procedures to ensure compliance with laws, regulations, and policy provisions. May require face-to-face interactions with members and third parties.
Requirements
- High School Diploma or General Equivalency Diploma
- 2 years of auto appraising experience
- Proficient knowledge of P&C insurance policy contracts and coverages, auto parts distribution process and claim appraisal process and procedures
- Advanced working knowledge of estimating losses using CCC or similar estimating platforms
- Demonstrated written and verbal skills to communicate with members, claimants, repair facilities, and other internal and external stakeholders
- Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts
Benefits
- Comprehensive medical, dental and vision plans
- 401(k)
- Pension
- Life insurance
- Parental benefits
- Adoption assistance
- Paid time off program with paid holidays
- 16 paid volunteer hours
- Wellness programs
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