Senior AV Support Technician

Requirements

• Proficiency in AV control systems (Crestron, Extron, AMX) and the ability to program or configure them.
• Strong knowledge of audio systems, video conferencing platforms (Zoom, Webex, Microsoft Teams), and presentation equipment.
• Deep understanding of signal flow, networking for AV systems, and digital/analog AV connections (HDMI, SDI, Dante, AES).
• Ability to troubleshoot advanced AV issues such as networked AV systems, complex audio feedback, or multi-source video switching.
• Familiarity with AV over IP systems and networked AV solutions.
• Experience in designing and deploying large-scale AV systems.
• Advanced certifications in AV technology (CTS-I, CTS-D, or similar) are preferred.
• Leadership abilities, with a focus on mentoring junior technicians.
• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical users.
• Strong organizational and project management skills.

Benefits

• Healthcare, vision & dental coverage to keep you and your family well
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) for more control over your healthcare dollars
• Employer-paid life and disability insurance for added peace of mind
• 401(k) with company match to invest in your future
• Employee Stock Ownership Plan (ESOP) so you benefit directly from our shared success
• Tuition reimbursement and ongoing learning opportunities to support your growth
• Employer-paid employee assistance program to care for your physical, mental, and financial health
• Paid time off that helps you truly disconnect