Senior Business Analyst, NAM Program Delivery

Requirements

• Researches, identifies, and documents current business process functions (AS IS) and partners with business stakeholders to facilitate improvement and transformation of business processes (TO BE)
• Partners with business unit personnel to understand business needs and translate those needs into detailed business process documentation
• Collaborates closely with IT teams and technology partners to refine and validate functional requirements, and transition them into technical requirements for software development
• Documents, in partnership with business stakeholders, acceptance criteria and test cases for each requirement
• Tests the delivered developments to ensure each requirement aligns with the requested capabilities and successfully passes the acceptance criteria or provides feedback on why the tests failed
• Creates regression testing documentation and shares system processes with QA teams to enable development of automated regression tests
• Builds, organizes, and maintains logical linking of functional requirements as mapped to business processes
• Sets up systems with proper master data and configurations to enable system capabilities as needed to run the business
• Collaborates with business process teams to translate developed functionality into real-world application through training and documentation
• Demonstrates how new functionality works to a global audience, soliciting feedback and incorporating feedback into future demos and closing any open points raised
• Facilitates user acceptance testing, documenting the findings and creating new requirements and/or bugs based on the findings
• Assist technical teams with data migration activities from legacy systems to target systems
• Supports change management activities to ensure a proper transition from building solutions to running solutions ensuring a smooth transition for our end users and over to our Live Markets DT&A team
• Analyzes and troubleshoots system issues to determine the root cause and provide input into the solution to address the issue
• Supports and coaches junior Business Analysts

Benefits

• Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
• 401k with Company Match
• Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
• Paid Time Off (PTO) and Paid Holidays
• Flexible work available (not applicable to all roles)