Senior Business Analyst, NAM Program Delivery

Requirements

• Researches and documents current business process functions (AS IS) and partners with business stakeholders to facilitate improvement and transformation of business processes (TO BE)
• Partners with business unit personnel to understand business needs and translate those needs into detailed business process documentation
• Collaborates with IT teams and technology partners to refine and validate functional requirements and transition them into technical requirements for software development
• Tests delivered developments to ensure each requirement aligns with the requested capabilities and successfully passes the acceptance criteria or provides feedback on why the tests failed
• Creates regression testing documentation and shares system processes with QA teams to enable development of automated regression tests
• Gains a robust understanding of company business concepts and processes to support efficient development of functional and system requirements
• Sets up systems with proper master data and configurations to enable system capabilities as needed to run the business
• Collaborates with business process teams to translate developed functionality into real-world application through training and documentation
• Facilitates user acceptance testing, documenting the findings and creating new requirements and/or bugs based on the findings
• Analyzes and troubleshoots system issues to determine the root cause and provide input into the solution to address the issue
• Supports and coaches junior Business Analysts

Benefits

• Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
• 401k with Company Match
• Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
• Paid Time Off (PTO) and Paid Holidays
• Flexible work available