Senior Business Process & Systems Project Manager

The Project Manager, Business Process & Systems will lead assigned initiatives and projects to improve business processes, optimize systems, and support the organization's strategic objectives. This role will manage projects throughout their lifecycle, from initial discovery and business analysis through implementation, business acceptance, and evaluation of outcomes.

What You Will Do

Develop and maintain a strong understanding of the organization's business systems, their functionality, and how they support business processes across departments. Analyze business challenges to determine whether improvements require changes to processes, systems, data, or user practices.

Why It Might Be a Fit

The ideal candidate will have a demonstrated understanding of how business processes, people, systems, and data interact to support organizational objectives. Strong analytical, critical-thinking, and problem-solving abilities are required, with the ability to evaluate opportunities and decisions from an enterprise-wide perspective.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, Information Systems, or a related field, or an equivalent combination of education and relevant practical business experience.
• Minimum of 7 years of progressive professional experience in business operations, project management, process improvement, business analysis, or a related field, including substantial practical business experience.
• Experience managing projects or cross-functional initiatives, including coordinating stakeholders, deliverables, timelines, and priorities.
• Experience collaborating across business functions and utilizing business analysis, process mapping, project management, and Microsoft 365 tools.
• Demonstrated strengths in business process analysis, process improvement, project management, requirements development, future-state solution design, or related disciplines.
• Working knowledge of enterprise business systems, with the aptitude to understand system functionality, integrations, data flows, and business impacts.
• Experience in a complex, multi-location, or growing organization preferred.

Benefits

• Paid Time Off: Company-paid holidays, a floating holiday, and generous paid time off.
• Health & Wellness Support: Medical, dental, vision, short- and long-term disability, life insurance, critical illness insurance, accidental injury insurance, and a Health and Wellness Program.
• Future Planning: 401(k) with company match, annual profit-sharing opportunities, and free financial advising resources.
• Extras That Matter: Free Teladoc account, employee assistance programs. Employee referral bonuses, tenure milestone awards, holiday bonuses, and performance-based recognition and reward opportunities.