Role OverviewThe Senior Case Manager is the subject matter expert for the case management team. The position requires a combination of administrative/office duties and field/outreach work. The Senior Case Manager will mentor the team, and, as directed by the Program Coordinator, will arrange, coordinate, monitor, and assure all delivered services by the case management team meet the needs of SSVF clients.
What You Will Do
Conduct comprehensive screenings and assessments with clients to collect functional, environmental, financial, employment, housing, educational, and health information, as appropriate, to develop a case plan. Develops support systems to meet client needs, coordinates and facilitates move-in activities, rental negotiations, and service referrals as required. May make home and field visits.
Why It Might Be a Fit
Must be able to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients. Ability to work with clients with homelessness, mental-illness, substance abuse, recently released from incarceration and other challenges.
Requirements
- Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications
- Ability to perform under circumstances of possible emotional stress and conflicts dealing with difficult, uncooperative, and potentially aggressive clients
- Bachelor’s Degree in Social Work or related field Or a combination of education and relevant experience (four years’ total)
- Completion of VOALA Case Management training within 6 months of hire
- Minimum total 3 years of experience as a case manager
Benefits
- Competitive medical, dental, vision and retirement benefits
]]>