Senior Claims Examiner - Multiline - AI Trainer

Mercor
Chicago, IL
Remote
Job Description
Role Overview

Mercor connects elite creative and technical talent with leading AI research labs. This contract role involves designing realistic claims scenarios and creating work products such as claim action plans, coverage analyses, and settlement recommendations.

What You Will Do

Design realistic claims scenarios involving first notice of loss, coverage verification, investigation, documentation, reserving, damage evaluation, negotiation, settlement, subrogation, salvage, and closure. Write 'golden' reference responses at experienced claims-professional quality and grade AI-generated responses against structured rubrics for factual accuracy, policy application, claim-handling judgment, and procedural completeness.

Why It Might Be a Fit

Candidates need 2+ years of professional P&C claims handling, adjusting, or examining experience and understanding of the claim lifecycle. The role offers $800/hour, 20–40 hours/week, and remote work. Preferred qualifications include AIC, CPCU, or comparable insurance designation and multiline or multistate claims experience.

Requirements

  • 2+ years of professional P&C claims handling, adjusting, or examining experience
  • Experience handling claims in at least one area such as property, auto physical damage, bodily injury, general liability, commercial casualty, catastrophe, or specialty claims
  • Understanding of the claim lifecycle from intake and investigation through evaluation, resolution, recovery, and closure
  • Ability to read and apply policy language to claim facts while recognizing when escalation is required
  • Excellent written analysis, balanced judgment, and high attention to detail
  • Ability to distinguish ordinary claim adjudication from complex coverage, litigation, regulatory, and actuarial work
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