Senior Claims Examiner - Multiline

Mercor connects elite creative and technical talent with leading AI research labs. This is a contract position for a Senior Multiline Claims Examiner to design realistic claims scenarios and grade AI-generated responses.

What You Will Do

Design realistic claims scenarios involving first notice of loss, coverage verification, investigation, documentation, reserving, damage evaluation, negotiation, settlement, subrogation, salvage, and closure. Create work products such as claim action plans, coverage analyses, investigation requests, evaluation summaries, settlement recommendations, and insured communications. Grade AI-generated responses against structured rubrics for factual accuracy, policy application, claim-handling judgment, and procedural completeness. Provide written feedback the research team uses to improve model behavior.

Why It Might Be a Fit

Requires 2+ years of professional P&C claims handling, adjusting, or examining experience. Experience handling claims in at least one area such as property, auto physical damage, bodily injury, general liability, commercial casualty, catastrophe, or specialty claims. Understanding of the claim lifecycle from intake and investigation through evaluation, resolution, recovery, and closure. Ability to read and apply policy language to claim facts while recognizing when escalation is required.

Requirements

• 2+ years of professional P&C claims handling, adjusting, or examining experience
• Experience handling claims in at least one area such as property, auto physical damage, bodily injury, general liability, commercial casualty, catastrophe, or specialty claims
• Understanding of the claim lifecycle from intake and investigation through evaluation, resolution, recovery, and closure
• Ability to read and apply policy language to claim facts while recognizing when escalation is required
• Excellent written analysis, balanced judgment, and high attention to detail
• Ability to distinguish ordinary claim adjudication from complex coverage, litigation, regulatory, and actuarial work