Senior Claims Specialist - Complex Team

The Senior Claims Specialist will direct all aspects of in-house and third-party administered claims, collaborating with counsel, experts, and colleagues to drive optimal claims outcomes. The role involves analyzing and determining coverage, managing claim investigations, and communicating with internal and external stakeholders.

What You Will Do

The Senior Claims Specialist will thoroughly investigate and assess claims for coverage, damages, and pursuit of recoveries and subrogation/contribution opportunities. They will exercise thoughtful curiosity, demonstrate in-depth understanding of coverage issues, and proactively manage claims to achieve optimal outcomes.

Why It Might Be a Fit

The ideal candidate will have 10+ years of experience in handling high-exposure casualty and/or specialty claims, with strong technical proficiency and ability to work independently. They will be adaptable, strategic, and detail-oriented, with good verbal and writing skills for internal and external communication.

Requirements

• Bachelor’s degree required
• Law degree preferred
• 10 years plus experience in handling high exposure casualty and/or specialty claims
• Detail-oriented, adaptable, and strategic in decision-making
• Understanding of technical claims proficiency and execution of best claim practices
• Ability to work independently, multi-task, and remain self-motivated in a fast-paced environment
• Strong organizational skills and time management of claims desk
• Strong business acumen and ability to collaborate with other departments and vendors
• Customer-service and relationship oriented
• Innovative, dynamic and growth mindset
• Good verbal and writing skills for internal and external communication, presentations and reporting
• Good analytical thinking, advocacy and negotiation skills
• Willingness to travel for mediations, settlement conferences, and client or account meetings (~10% - 15% of time)
• Maintain valid adjusters’ license(s) in states assigned or an ability to obtain same

Benefits

• Health insurance coverage
• Employee wellness program
• Life and disability insurance
• 401k match
• Retirement savings plan
• Paid holidays and paid time off (PTO)
• Two options for health insurance plan (PPO or High Deductible)
• Prescription drug coverage (included in health insurance plan)
• Vision and dental insurance plans
• Short and Long Term Disability coverage
• Supplemental Life and AD&D plans
• Voluntary Benefit plans (Accident, Critical Illness and Hospital Indemnity)
• Robust 401k plan with up to a 5% employer match
• Retirement savings plan that is 100% company funded
• Paid time off that begins with 24 days each year
• Eligibility to receive a yearly bonus as a Munich Re employee
• Variety of health and wellness programs provided at no cost
• Paid time off for eligible family care needs
• Tuition assistance and educational achievement bonuses
• Corporate matching gifts program
• Paid time off to volunteer in your community