SENIOR CLERK - 64029239

Requirements

• Uses multiple computer applications to determine client financial eligibility for services based on established criteria for new and established clients
• Assist clients with completion of consents, forms and applications as needed. Collects and updates client demographic information.
• Schedules client appointments and completes appointment reminder phone calls.
• Completes client check out process by billing and accepting payments from clients for services received at DOH Pinellas using the Health Management System (HMS). Provides receipts to clients.
• Reconcile cash, check and credit card payments.
• Prepares the bank deposit daily and completes the cashier close out process in accordance with all documented procedures and policies.
• Resolves routine billing errors and omissions with clinic staff.
• Organizes and maintains client billing records, processes client refunds, billing reconciliation reports, and retrieves client insurance eligibility information in Change Healthcare System.
• Answers routine billing questions from and staff and clients.
• Scans and attaches documents to client medical records.
• Process requests for copies of medical records in accordance with State law and HIPAA.
• Uses various office equipment including telephones, fax, copy machines and scanners.
• Orders supply for admitting area when needed.

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers