Senior Client Advisor

As the Senior Client Advisor, you will be the Gucci brand ambassador responsible for achieving sales objectives by deepening client connections to Gucci. You will provide every client with best-in-class service, elevated and unique experience, and strong client relationships.

What You Will Do

You will engage and establish strong relationships with clients, deliver a personalized, client-centric experience, and build rapport with clients by discovering their needs and aspirations. You will also drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely.

Why It Might Be a Fit

You will be a fit for this role if you have a passion for relationship building and people engagement, a high degree of ethics, professionalism, and integrity, and a proven ability to perform certain complex tasks with accuracy and commitment.

Requirements

• 4+ years of luxury fashion sales experience
• Excellent track record, preferably in a similar role or customer service setting
• Passion and natural interest in relationship building and people engagement
• High degree of ethics, professionalism, integrity, and ability to inspire trust and influence a team
• Proven ability to perform certain complex tasks with accuracy and commitment
• Proven ability to collaborate with teammates and act as a role model
• Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues
• Deep knowledge about and passion for fashion and luxury
• Flexibility to work a retail schedule which will include evenings, weekends, and holidays
• Excellent commercial awareness and client attitude
• High flexibility and ability to adapt to different clients and complex situations
• Strong communication skills, internally and externally
• Ability to work in a fast-moving and dynamic environment

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Paid time off
• Retirement plan
• Learning budget
• Parental leave
• Wellness program
• Remote flexibility
• Stipends
• Bonus/commission
• Paid holidays