Role OverviewAs a Sr. Cloud Network Engineer, you will be part of Aviatrix's Customer Support team, guiding customers for quick and consistent adoption of Aviatrix's enterprise multi-cloud Networking and Security Services Software.
What You Will Do
You will work closely with sales and engineering teams to manage, troubleshoot, and resolve technical issues and questions from Aviatrix enterprise customers.
Why It Might Be a Fit
You will bring solutions to the leadership team, feedback on solutions recommended, and identify opportunities to improve case management workflows and support processes.
Requirements
- Minimum 5+ years of work experience in customer success, resident engineer, network engineer, or similar roles.
- Solid understanding of networking, Routing, BGP, IPsec VPN, virtualization, Linux, and infrastructure software.
- Experience with Amazon Web Services (AWS), Microsoft Azure, and/or Google Cloud Platform is a plus.
- Experience in configuring, testing, and troubleshooting various networking products/solutions (e.g., Cisco ISR routers, ASA firewalls, Meraki, Palo Alto Firewalls, Checkpoint, Juniper, Fortinet, Riverbed, Barracuda, Sonicwall, Aruba, Sophos)
- Experience with Python, shell scripting, automation.
- Ability to multi-task and work in a dynamic environment.
- BS or MS degree in Computer Science, Math, related technical field or equivalent practical experience.
Benefits
- 100% of employee premiums and 88% of dependent(s) premiums for medical, dental and vision coverage
- 401(k) match
- Short and long-term disability
- Life/AD&D insurance
- $1,000/year education reimbursement
- Flexible vacation policy
]]>