Role OverviewThe Senior Community Association Manager is responsible for overseeing a portfolio of communities managed by a selected group. They manage and assist in special projects, ensure success in all Community Association Managers, and maintain client satisfaction and account retention.
What You Will Do
Meet with Associations 1-2 times per week onsite, manage all operations for a portfolio of community associations, provide leadership and consulting with clients on best practices, and manage and run monthly, bimonthly, quarterly, and annual Board Meetings.
Why It Might Be a Fit
The ideal candidate will have strong knowledge of the HOA industry, excellent client service orientation, and strong computer skills. They will also be able to demonstrate effective oral and written communication and listening skills, professionalism, and calm demeanor.
Requirements
- Valid Driver's License
- Reliable transportation
- Strong knowledge of the HOA industry
- 4 plus years of excellent client service orientation
- Strong computer skills
- Effective oral and written communication and listening skills
- Professionalism and calm demeanor
- Demonstrated problem solving abilities
- Comprehensive industry knowledge
- Substantial office presence
- Excellent interpersonal, influencing, and relationship building skills
- Strong verbal and written communication
- CMCA designation
- CAI or CACM designation a plus
- Bachelor's Degree preferred
- High School Diploma or GED required
Benefits
- Competitive Salary
- Hybrid and Flexible working arrangements
- Work-Life Balance
- Opportunities for career growth
- Training and mentorship from successful leaders in the HOA industry
- Support for Continued Education
- Cell Phone Stipend
- Mileage Reimbursement
- Medical (HMO and PPO), Dental, and Vision
- Flexible Spending Account
- Pet Savings
- Pre-Paid Legal
- Employer Paid Basic Life/AD&D Insurance
- Voluntary Life and Short-Term Disability Insurance
- Free Employee Assistance Program
- 401(k) Retirement plan with Company Match
- Financial and Health/Wellness Education
- Paid Time Off (PTO)
- 12 Paid Holidays (Floating Holiday, Half Days/Early office closure before certain major holidays)
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