Role OverviewThis role sits at the heart of HSBC's domestic payments capability, acting as the Technical Subject Matter Expert (SME) for Domestic Payments Automated Clearing House (ACH) primarily for US ACH payments. You'll bridge product, operations and engineering to translate payments outcomes into robust, testable and compliant technical solutions.
What You Will Do
Own end-to-end US ACH payment flow knowledge across initiation, validation, enrichment, routing, clearing and settlement, returns and recalls, investigations and reporting. Translate business outcomes into technical requirements and solution designs including application programming interface and service contracts, data mappings and non-functional requirements.
Why It Might Be a Fit
Bring proven experience as a Payments Technical Subject Matter Expert, Technical Business Analyst, Solution Analyst or Payments Consultant in an Automated Clearing House payments environment with a focus on US Automated Clearing House processing. Apply strong National Automated Clearing House Association expertise across scheme rules, processing lifecycle, exceptions and investigations.
Requirements
- Proven experience as a Payments Technical Subject Matter Expert, Technical Business Analyst, Solution Analyst or Payments Consultant in an Automated Clearing House payments environment
- Strong National Automated Clearing House Association expertise across scheme rules, processing lifecycle, exceptions and investigations
- Fiserv PEP+ knowledge with practical experience in message analysis, mapping and processing on PEP+ and mainframe
- Advanced user skills in Jira and Confluence across workflows, dashboards, reporting and structured documentation
- System integration knowledge across application programming interfaces, messaging, batch versus real-time processing, data models and environments
- Ability to navigate mainframe files and reports to locate relevant data and provide insights efficiently
Benefits
- Competitive pay
- Benefits package
- Wellness Hub
- Volunteerism policy
- Matching gift program
- Comprehensive program of immersive Sustainability and Climate Change Initiatives
- Employee Resource Groups
- Professional development opportunities
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