Role OverviewDeliver services to maintain high client satisfaction, including application implementation, support, and optimization. Work as a team member to assist customers in implementing, supporting, and optimizing their applications. Demonstrate high professionalism in all interactions with customers and third-party personnel.
What You Will Do
Travel to customer sites, manage travel expenses, assist customers in implementing, supporting, and optimizing their applications, provide project status reports, and fulfill service level agreement commitments.
Why It Might Be a Fit
The ideal candidate will have a minimum of five years of implementation, project, and/or healthcare experience, and minimum three years of project management experience. Proficiency in Google Suite, Microsoft operating systems, and Office software is required. Excellent interpersonal and communication skills are necessary.
Requirements
- Minimum five years of implementation, project, and/or healthcare experience
- Minimum three years of project management experience
- Proficient with Google Suite and Microsoft operating systems and Office software
- Experience with implementation and support methodologies
- Excellent interpersonal and communication skills
- Ability to work overtime and irregular hours when needed
- Ability to remain calm, collected, and focused on objectives while assisting others
- Ability to maintain confidentiality of documents and information
- Ability to work independently, be self-motivated, and demonstrate a 'can-do' attitude
- Ability to follow direction from HPG customers and HPG leadership
Benefits
- Single only or single and child(ren) HSA health insurance
- Federal and state mandated benefits
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