Senior Contract Manager

NTT DATA
Austin, TX
Job Description
Role Overview

NTT DATA is seeking a passionate and experienced Senior Contract Manager with government contractor, private cloud, and customer-facing delivery experience. The role will support strategic contract execution, private cloud service delivery, customer engagement, financial and operational tracking, and alignment with public sector contract requirements.

What You Will Do

Provide leadership, oversight, and management of customer-facing private cloud and public sector contract delivery to ensure performance against contract, service, schedule, cost, risk, and project requirements.

Why It Might Be a Fit

The Senior Contract Manager will work closely with the Account Manager and the customer to maintain alignment on priorities, contract performance, service expectations, risks, and renewal planning.

Requirements

  • 5+ years of experience working within public sector, state and local government, or federal government services environments.
  • 5+ years of public sector or government contractor IT program, contract, or delivery management experience with a proven record of success working across teams, vendors, and multiple stakeholder groups.
  • 5+ years of direct client engagement experience supporting end-to-end implementations, contract delivery, renewals, service governance, and customer executive communications.
  • 7+ years of experience interpreting trends, risks, and data to develop effective strategies that support contract performance, private cloud delivery, renewal planning, warranty tracking, and program objectives.
  • 5+ years of customer-facing experience working with third-party vendors, licensing partners, warranty providers, and contract stakeholders.
  • Bachelor’s degree in Business Management, Information Technology, Contract Management, or a related field, or equivalent experience, is required.
  • 5+ years of experience with SaaS, Microsoft technologies, private cloud, hybrid cloud, cloud operations, or managed services environments.
  • Six Sigma, ITIL, PMP, contract management, cloud, or other relevant certifications preferred.

Benefits

  • Medical, dental, and vision insurance with an employer contribution
  • Flexible spending or health savings account
  • Life and AD&D insurance
  • Short and long term disability coverage
  • Paid time off
  • Employee assistance
  • Participation in a 401k program with company match
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