Senior Creator Commerce & Community Manager

Roller Rabbit
New York, NY
Job Description
Role Overview

Roller Rabbit is seeking a highly organized, relationship-driven, and culturally plugged-in Creator Commerce & Ambassador Program Manager to own and grow our ambassador and creator commerce programs.

What You Will Do

The ideal candidate will be responsible for building a highly engaged network of brand advocates, turning those relationships into meaningful brand awareness, community engagement, content, and revenue.

Why It Might Be a Fit

The ideal candidate is equal parts community builder, relationship manager, operator, and executor, with a strong understanding of the creator landscape and platforms, and exceptional relationship-building and communication skills.

Requirements

  • 3–5 years of experience in influencer marketing, creator partnerships, affiliate/creator commerce, community marketing, experiential marketing, PR, or a related field.
  • Strong understanding of the creator landscape and platforms including TikTok, Instagram, and ShopMy
  • Experience managing ambassador, influencer, affiliate, or community programs preferred!
  • Exceptional relationship-building and communication skills
  • Highly organized with the ability to manage many relationships, shipments, events, deadlines, and moving pieces simultaneously
  • Comfortable being both strategic and highly hands-on—from developing a program concept to packing product for an activation
  • Strong analytical instincts and comfort using performance data to inform creator and ambassador strategy
  • Experience working cross-functionally with Social, PR, Brand Marketing, E-commerce, Retail, and Creative teams
  • Enthusiasm for being in the field at events, activations, campuses, stores, and community moments when needed
  • Willing to travel with short notice
  • Genuine enthusiasm for the Roller Rabbit brand and an understanding of our colorful, optimistic, community-driven point of view

Benefits

  • Medical, Dental & Vision insurance
  • Hybrid work schedule – 3 days in office
  • Lunch provided in the office on Tuesdays
  • Unlimited PTO
  • Paid company holidays
  • Summer Fridays
  • Generous company discount and allowance
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