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Senior Customer Service Representative
Packaging Corporation of America
Waco, TX
Category
Customer Service
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Job Description
As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence.
Requirements
Respond to customer inquiries regarding product availability, pricing, freight rates, allocations, and delivery dates
Receive new orders and monitor status of current orders
Resolve complaints and requests for billing adjustments
Benefits
Paid Vacation: Three (3) weeks per calendar year
Paid Holidays
401k plan with employer provided matching contributions
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