Senior Customer Service Representative

Schneider
Green Bay, WI
Category Customer Service
Job Description
Schneider is seeking a Senior Customer Service Representative in Green Bay to handle customer relationships, process orders, and negotiate market rates.

Requirements

  • Monitor customer freight to identify issues and improve efficiency.
  • Recommend adjustments as freight volumes fluctuate.
  • Use technology to analyze service issues and trends to determine solutions.
  • Work closely with leaders, teams, and customers.

Benefits

  • Medical, dental, and vision insurance
  • Company-paid life insurance
  • 401(k) savings plan with company match
  • Paid time off
  • Paid holidays
  • Results-based incentive pay program
  • Tuition reimbursement
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