Senior Customer Service Representative

Requirements

• Monitor customer freight and proactively identify potential issues to improve efficiency
• Recommend adjustments as freight volumes fluctuate
• Use reports, dashboards, and technology to analyze service issues and trends to determine solutions
• Collaborate with leaders, teams, and customers
• Maintain and develop customer relationships

Benefits

• Medical, dental and vision insurance
• Company-paid life insurance
• 401(k) savings plan with company match
• Paid time off and paid holidays
• Results-based incentive pay program
• Tuition reimbursement