Senior Customer Service Representative

City of New York
New York, NY
Category Customer Service
Job Description
The NYC Department of Consumer and Worker Protection is seeking a Senior Customer Service Representative to join the Intake team. The ideal candidate will have strong customer service, communications, and organizational skills. The position involves providing high-volume customer service, checking records for accuracy, and performing various administrative tasks.

Requirements

  • Four-year high school diploma or its educational equivalent
  • One year of satisfactory clerical experience
  • Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute
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