Senior Customer Service Representative

City of New York
New York, NY
Category Customer Service
Job Description
The NYC Department of Consumer and Worker Protection (DCWP) is seeking a Senior Customer Service Representative to work in its Administrative Services Unit. The role involves providing high-volume customer service, processing applications, and maintaining records.

Requirements

  • Four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization
  • One year of satisfactory clerical experience
  • Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute

Benefits

  • Generous Paid Time Off
  • 401k Matching
  • Retirement Plan
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