Role OverviewSchneider is seeking a Senior Customer Service Representative in Green Bay. The Senior Customer Service Rep will process and monitor customer orders, manage relationships, coordinate freight solicitation, and negotiate market rates.
What You Will Do
Monitor customer freight, identify potential issues, recommend adjustments, analyze service issues and trends, collaborate with leaders and teams, and maintain customer relationships.
Why It Might Be a Fit
The ideal candidate will have a high school diploma or GED, 1-2 years of customer service experience, strong written and oral communication skills, and the ability to manage multiple priorities.
Requirements
- High school diploma or GED
- 1-2 years of customer service experience
- Ability to manage multiple priorities
- Strong written and oral communication skills
Benefits
- Medical, dental and vision insurance
- Company-paid life insurance
- 401(k) savings plan with company match
- Paid time off and paid holidays
- Results-based incentive pay program
- Tuition reimbursement
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