Role OverviewSchneider is seeking a Senior Customer Service Representative in Green Bay to process and monitor customer orders, manage relationships, coordinate freight solicitation, and negotiate market rates.
What You Will Do
Monitor customer freight, recommend adjustments, use reports and technology to analyze service issues and trends, collaborate with leaders and customers, and maintain customer relationships.
Why It Might Be a Fit
The ideal candidate will have a high school diploma or GED, 1-2 years of customer service experience, and strong written and oral communication skills.
Requirements
- High school diploma or GED
- 1-2 years of customer service experience
- Ability to manage multiple priorities
- Strong written and oral communication skills
Benefits
- Medical, dental and vision insurance
- Company-paid life insurance
- 401(k) savings plan with company match
- Paid time off
- Paid holidays
- Results-based incentive pay program
- Tuition reimbursement
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