Senior Customer Success Manager, Enterprise (Ohio Valley)

Abnormal Security
Tennessee, OH
Category Sales
Remote
Job Description
This Senior Customer Success Manager role at Abnormal AI focuses on creating and maintaining relationships with enterprise customers, ensuring their full value from the platform and partnership. The role involves providing value realization, building relationships with key stakeholders, educating customers on new features, and proactively addressing issues. The position is remote and based in either Ohio, Michigan, Indiana, Kentucky, or Tennessee, with a focus on the Ohio Valley region.

Requirements

  • 3+ years of CSM experience
  • 6+ years of enterprise SaaS product support experience
  • Strong executive-level relationships experience
  • Bachelor's degree in Computer Engineering or related field
  • Proven ability to introduce and review new product features

Benefits

  • Bonus, restricted stock units (RSUs)
  • Benefits package
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