Role OverviewThe Senior Customer Support Engineer is responsible for delivering complex technical support to customers, resolving issues, and creating support documentation. They play a pivotal role in building and nurturing strong customer relationships.
What You Will Do
Deliver complex technical support, resolve complex customer issues, create support documentation, demonstrate OXTS products, and collaborate with customers on product integration.
Why It Might Be a Fit
The ideal candidate will have an expert understanding of OXTS products and their applications, as well as excellent communication and problem-solving skills.
Requirements
- Expert understanding of OXTS products and their applications
- Frequent travel within the region
- Customer-facing applications engineering role
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