Senior Deskside Consultant

Long View Systems
Houston, TX
Job Description
We are looking for an upbeat and proactive Senior Deskside Consultant for a client site in Houston, TX. The role involves working with end users, configuring and supporting computer equipment, and monitoring desktop infrastructure.

Requirements

  • 5+ years of related IT experience
  • Knowledge of server operations, infrastructure, web interfaces, and remote access tools
  • Experience supporting Microsoft environments in a deskside support role
  • Experience with Microsoft Office 2010 / 2013 / O365, Windows/Linux/Mac OS environments, Remote support, PC/printer hardware / VPN / Citrix, Active Directory, Supporting mobile devices
  • ITIL Incident Management understanding
  • Ability to diagnose, research and solve technical and data issues independently
  • Ability to work with ServiceNOW
  • Knowledge of network security practices and anti-virus programs
  • Excellent problem-solving and multitasking skills

Benefits

  • Comprehensive benefits package
  • Medical/prescription, dental, vision
  • Group life insurance, accidental death & dismemberment insurance, short-term disability, and long-term disability
  • Supplemental life insurance, Flexible Spending Accounts, accident insurance, and critical illness insurance
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