Role OverviewWe have an immediate opportunity for a Senior IT Desktop Support Technician to work at our South Harbor, Milwaukee location. This role provides advanced technical support for end-user hardware, software, and A/V conference room technologies.
What You Will Do
Serve as an escalation point for IT Desktop Support Technician, while providing advanced on-site and remote technical support for end-user devices and workplace technologies.
Why It Might Be a Fit
The ideal candidate will demonstrate superior problem-solving abilities and possess an extensive background in desktop technologies and infrastructure support.
Requirements
- High school diploma or equivalent
- Five+ years of experience in IT support, help desk, or related technical role
- Relevant certifications (CompTIA A+, Microsoft Certified Desktop Support Technician, etc.) are a plus
Benefits
- Medical, dental, vision, HSA, wellness programs, etc.
- 401k and/or employee savings programs
- Employee time off (vacation and designated holidays)
- Employee and family assistance programs
- Disability benefits
- Life insurance
- Employee learning and development programs
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