Senior Director - Access & Innovation

University of Washington Information Technology
Seattle, WA
Category Healthcare
Job Description
Role Overview

The Senior Director of Access & Innovation provides strategic and operational leadership for enterprise ambulatory access initiatives across UW Medicine. This position is responsible for advancing a seamless, patient-centered access experience through operational improvement, digital innovation, performance optimization, and cross-functional collaboration.

What You Will Do

Lead enterprise ambulatory access initiatives, develop and implement strategies to optimize provider capacity, scheduling utilization, appointment availability, and patient throughput, and provide project oversight for operational and technology initiatives related to ambulatory access, scheduling optimization, and patient experience improvement.

Why It Might Be a Fit

The ideal candidate will have a strong background in operational leadership, access management, process improvement, healthcare technology implementation, or strategic operations, with at least 10 years of experience in a complex healthcare environment.

Requirements

  • Bachelors degree in Healthcare Administration, Business Administration, Public Health, Communications, Information Systems, or related field
  • Ten years of progressively responsible experience in a complex healthcare environment
  • At least five years of direct people management AND five years in access, clinic operations, or IT (Epic-specific experience)

Benefits

  • Pay Range Minimum: $192,000.00 annual
  • Pay Range Maximum: $276,000.00 annual
  • Other Compensation: -
  • Benefits: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/
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