Senior Director of Account Management

MedReview Inc.
New York, NY
Category Operations
Job Description
Role Overview

We are seeking a Senior Director of Account Management to lead the day-to-day management of MedReview’s largest, most complex, and enterprise client relationships.

What You Will Do

Serve as the primary day-to-day relationship leader for assigned enterprise and other large, complex clients, build relationships across client executive, operational, financial, and technical stakeholders, and develop a detailed understanding of each client’s business priorities, organizational structure, operating model, and expectations.

Why It Might Be a Fit

This role requires the experience and judgment to manage high-visibility accounts, navigate complex stakeholder environments, and resolve issues that may have significant client or business impact.

Requirements

  • Bachelor’s degree required
  • 8+ years of progressive Account Management, client success, healthcare operations, payment integrity, managed care, revenue cycle, healthcare technology, or related experience
  • Demonstrated success managing large, complex, or enterprise healthcare clients with multiple stakeholders and service lines
  • Strong knowledge of healthcare claims, payment integrity, payer operations, reimbursement, or related healthcare services
  • Strong business and financial acumen with the ability to interpret performance information and develop client-focused recommendations
  • Exceptional communication, presentation, organization, negotiation, and follow-through skills
  • Ability to influence and coordinate across a matrixed organization without direct authority
  • Sound judgment and the ability to manage high-visibility, sensitive, or escalated client matters
  • Proficiency with CRM, presentation, spreadsheet, and client reporting tools

Benefits

  • Salary Range: $155,000 - $180,000 annually, commensurate with experience
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