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Senior Employee Experience Specialist
Community Resources for Justice
Boston, MA
Category
Human Resources
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Job Description
Reporting to the Director, Employee Experience & Culture, the Senior Employee Experience & Culture Specialist serves as a trusted advisor and subject matter expert on employee relations and organizational culture.
Requirements
Lead and resolve complex employee relations issues, including investigations, conflict resolution, and performance concerns
Provide coaching and guidance to managers on handling sensitive employee matters and applying policies consistently
Coordinate and process unemployment claims for employees in multiple states by the required deadlines
Support enhancements to onboarding and offboarding processes to ensure a seamless experience
Serve as a key voice in shaping internal communications strategies to reinforce culture and transparency
Advise on performance management strategies, including progressive discipline and development plans
Coach and train managers on delivering constructive feedback
Design and implement strategic initiatives to strengthen organizational culture
Partner with leadership to embed values and behavioral competencies into daily practices and decision-making
Champion community and culture initiatives
Ensure compliance with employment and immigration laws, regulations, and internal policies
Maintain accurate documentation of employee relations cases and actions within the case management system to ensure transparency and accountability
Monitor legislative changes and recommend policy updates to mitigate risk
Benefits
Generous Paid Time Off
401k Matching
Retirement Plan
Visa Sponsorship
Four Day Work Week
Generous Parental Leave
Tuition Reimbursement
Relocation Assistance
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