Senior EMS Partnership Manager

As the primary relationship owner for RightSite's EMS partners, your core responsibility is ensuring the health and effectiveness of these partnerships. You build durable relationships with EMS leadership, operations teams, dispatch, and field users, and understand how EMS actually works.

What You Will Do

You will own the day-to-day health of assigned EMS partnerships, build and sustain trusted relationships with EMS chiefs, operations leaders, dispatch leadership, and field personnel, and drive adoption and appropriate utilization by helping agencies align training, dispatch workflows, and field operations to real-world conditions.

Why It Might Be a Fit

You will be a fit for this role if you have a strong understanding of EMS operations, public-sector environments, and value-based care concepts, and have proven ability to build and maintain long-term, trust-based relationships with public safety stakeholders.

Requirements

• Bachelor's degree or equivalent experience
• 1-3 years of experience working with EMS, public safety agencies, healthcare services, or related fields
• Strong understanding of EMS operations, public-sector environments, and value-based care concepts
• Proven ability to build and maintain long-term, trust-based relationships with public safety stakeholders
• Experience supporting account growth, renewals, or expansions in partnership with a Sales organization
• Excellent communication and presentation skills, with comfort engaging both executive leadership and frontline teams
• Highly organized with strong time-management and follow-through
• Analytical and problem-solving mindset, with the ability to translate data into partner-relevant insights
• Comfortable working cross-functionally with Sales, Implementation, Clinical, and Product teams
• Willingness to travel to partner sites and industry events
• Experience with CRM tools (HubSpot, Salesforce, or similar) preferred

Benefits

• Competitive base salary and incentive compensation
• Market-competitive healthcare coverage, including medical, dental, vision, life, and disability
• Opportunity to work alongside talented and professional colleagues with the ability to grow