Role OverviewThe Senior EUC Engineer will play a crucial role in maintaining the efficiency and security of our IT environment, enabling the company to achieve its strategic goals. The Senior EUC Engineer will work in a dynamic and collaborative environment, where their contributions will have a direct impact on the company's success. The team is dedicated to managing and supporting the company's technology infrastructure, ensuring the smooth operation of hardware, software, networks, and data systems, while providing top-notch technical support to employees.
What You Will Do
The Senior EUC Engineer will maintain, deploy, and troubleshoot endpoint configurations and policies for all platforms, to meet security benchmarks. They will create and maintain software deployment packages for Windows, Mac OS, Android, and iOS. They will also administer virtual desktop environment and supporting infrastructure, including maintenance, support, patching, and documentation.
Why It Might Be a Fit
The Senior EUC Engineer will work closely with other teams in IT to provide root cause analysis and resolve systemic end-user issues. They will establish and maintain effective working relationships with management, coworkers, vendors, and customers. The Senior EUC Engineer will be part of the on-call and support rotation and work on projects and tasks as assigned.
Requirements
- Bachelor’s Degree in Arts/Sciences (BA/BS) Information Technology, Information Systems, or Computer Science
- A minimum of 8 years' progressive experience in a related field
- 5 years or greater experience in system administration
- Experience troubleshooting end-user hardware, software, and driver issues
- Adept at learning new skills and cutting-edge technologies on the fly
- Strong customer service skills
- Accomplished scripting with at least one language, i.e. PowerShell, Batch, Shell, or Python
- Adept at supporting and administrating Virtual Desktop Environments with VMware Horizon, Azure Virtual Desktop, or Citrix
- Expert OS administration and configuration skills for Windows
- Expert OS administration and configuration skills for macOS
- Experienced with Agile Frameworks and Methodologies
- Experienced with Cloud services in Azure
- Accomplished with command-line interfaces
- Accomplished with an Enterprise Mobility Management (EMM) tool such as Intune, Workspace ONE, or JAMF
- Expert in Packaging Software for mass deployment
- Accomplished in creating and maintaining Active Directory Group Policy
- Experience creating and managing relationships with Vendors
- Experience at creating automation by interfacing with APIs or using tools like Ansible and ServiceNow
- VMware Certified Professional Digital Workspace (VCP-DW) or VMware Certified Technical Associate End-User Computing (VCTA) preferred
Benefits
- Health and Wellbeing: Health (Medical & Prescription), Dental, and Vision Care, Onsite Health Centers (MO & IL), Employee Assistance Program, Wellness program
- Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Flexible Spending Accounts, Tuition Reimbursement
- Paid Time Off: PTO & Holidays, Parental Leave, Medical Leave, Military Leave, Bereavement, Day of Caring
- Additional Perks: Family Planning Benefits, Nursing Mothers Benefits, Voluntary Legal, Voluntary Supplemental Accident/Illness/Hospital, Voluntary ID Theft, Pet Insurance, Employee Discount Program
]]>