Role OverviewLeads complex investigations of product returns and drives quality improvements across the organization.
What You Will Do
Manages escalated RMA cases, collaborates with cross-functional teams, and implements corrective actions.
Why It Might Be a Fit
Requires strong analytical skills, effective leadership, and the ability to influence continuous improvement throughout the quality process.
Requirements
- Associate or bachelor’s degree in applicable field of study
- Two (2) years of experience in failure analysis, quality assurance, RMA processing
- Basic training in quality management system standards such as ISO 9001, AS9100, Total Quality Management (TQM)
- Training in root cause analysis or comparable methodology
- Certified to J-STD-001 soldering standard
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