Role OverviewThe Senior Front Office Manager is responsible for leading all Front Office operations, ensuring exceptional guest experiences while driving operational efficiency, associate engagement, and financial performance.
What You Will Do
Lead all Front Office and Guest Services operations, recruit, train, and manage Front Office associates, oversee scheduling, payroll, labor productivity, revenue optimization, and forecasting.
Why It Might Be a Fit
Must be able to demonstrate exceptional Customer Service Skills, proficient in Windows and Microsoft Office, and experience with hotel PMS systems, preferably Opera.
Requirements
- At least 5 years of progressive experience in a hotel or a related field
- Supervisory experience required
- Ability to demonstrate exceptional Customer Service Skills
- Proficient in Windows and Microsoft Office
- Experience with hotel PMS systems, preferably Opera
Benefits
- Competitive salary
- Opportunities for career growth and development
- Comprehensive benefits package
- Paid time off (vacation, sick leave, etc.)
- Health insurance
- Retirement plan
- Life insurance
- Disability insurance
- Paid holidays
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