Senior General Manager

Community Choice Financial
Austin, TX
Job Description
Role Overview

As a Senior General Manager, you will provide reliable financial solutions to help customers overcome daily challenges. You will lead the store operations and direct your team to increase revenue, maintain compliance, and strengthen customer loyalty through excellent customer service. This is a dynamic and customer-centric environment designed to inspire high performance, growth, and innovation.

What You Will Do

Manage overall store performance by meeting or exceeding Company performance standards. Coach, lead, and develop all team members to build new business and increase store growth. Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.

Why It Might Be a Fit

We are looking for someone with a proven success in a supervisory or leadership role in retail, finance, service, or related industries. You should be bilingual (Spanish/English) and have excellent verbal and written communication skills. Proficiency in using phones, Point of Sale, Microsoft Office, and other systems is also required.

Requirements

  • High school diploma or equivalent
  • Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries
  • Operations experience in a leadership capacity
  • Excellent verbal and written communication skills
  • Proficiency in using phones, Point of Sale, Microsoft Office, and other systems
  • Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated)
  • Must be at least 18 years of age (19 in Alabama)
  • Background check required

Benefits

  • Paid on-the-job training and a comprehensive new hire program
  • Access to a robust learning management system
  • Cross brand training
  • Performance-based career advancement
  • Educational reimbursement program
  • Multiple coverage choices for medical insurance
  • Traditional 401(k) and Roth 401(k) Retirement plan
  • Company-Sponsored Life and AD&D Insurance
  • Basic and Enhanced Voluntary benefits
  • Free access to mental health resources
  • Free access to exclusive discounts from nationwide and local retailers
  • Paid time off that grows with you
  • Relaxed, business casual dress code
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